Shipping policy
1. Shipping Methods
All orders from Saxon Labs are shipped via Royal Mail Tracked to ensure reliability and full tracking visibility.
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UK Orders: Standard delivery via Royal Mail Tracked.
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Worldwide Orders: International delivery via Royal Mail Tracked.
Tracking information will be provided via email once your order has been dispatched.
2. Order Processing
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Orders are typically processed within 1–2 business days (excluding weekends and public holidays).
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Once dispatched, delivery times may vary depending on location:
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UK: 2–5 business days
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EU & International: 5–14 business days (depending on customs and local postal services)
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3. Shipping Costs
Shipping costs are calculated at checkout and may vary depending on order size and destination.
4. Customs & Duties
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International customers are responsible for any customs duties, taxes, or import fees imposed by their country.
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Saxon Labs is not liable for delays caused by customs inspections.
5. Lost or Delayed Packages
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We provide tracking for all shipments.
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If your package is lost or significantly delayed, please contact us at supps.direct@gmx.co.uk within 14 days of expected delivery.
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We will investigate with Royal Mail and assist in resolution, though ultimate responsibility for international shipping lies with the carrier.
6. Disclaimer
All products are shipped for research purposes only. Saxon Labs is not responsible for misuse, illegal importation, or non-compliance with local laws regarding SARMs and research chemicals.